Faqs

Common questions that always pop up via our customers, here are a selection of the most popular, Your question still not answered?Please get in touch and we will be more than happy to help.

Do you ship worldwide?

We ship all over the world and to most destinations. You can order with confidence, safe in the knowledge that we'll do our best to get your artwork/s to you as quick as we can, however, we don't like to guarantee exact delivery times due to unexpected delays that may occur with customs clearance/shipping etc. 

If your shipping destination is not available, please contact us.

I just ordered an artwork, what's next?

We will process your order within 24-48 hours of payment being received. We do not hold artworks and each artwork is produced on a order basis to ensure quality and finish. We will make all reasonable efforts to ship your purchase within:

(a)               2-4 weeks if delivery is to be made by land; or

(b)               6-8 weeks if delivery is to be made by air or sea.

Once we have received your order it's not possible to change or cancel it as all purchases are final. If you have made a mistake with your shipping address it's not always possible to change it in time but please contact us immediately via hello@mokosozo.com and we will try our best to help where possible.

How can I pay for my artwork order?

Prices on our website are by default, charged in Australian Dollars ($AUD). We accept credit card payments from Visa and MasterCard. You can also pay with your PayPal account but you don't need a PayPal account to pay with your credit card.